Terms and Conditions

Company name: Euro – African Cooperative, Družstvo

Official adress: Vodní – Valy 766, 5700, Litomyšl, Czech Republic

Trade identification number: 02540070

Tax id: We are not tax payer

The company is registered under file No.Dr 1537 maintained by the Regional Court in Hradec Králové

OVERVIEW

This website is operated by Euro-African Cooperative, družstvo. Throughout the site, the terms “we”, “us” and “our” refer to Euro-African Cooperative, družstvo. Euro-African Cooperative, družstvo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the e-shop shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

The valid identification data of the e-shop operator can be find here.

SECTION 1 – ONLINE E-SHOP TERMS

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

SECTION 3 – PRICES

Prices for our products are subject to change without notice.

SECTION 4 – PERSONAL INFORMATION

By completing the registration form or sending a binding order in the online store the Buyer gives the Seller consent to the collection and archiving of personal data and the Buyer’s purchases ( see our Privacy policy).

SECTION 5 – ORDER AND CONCLUSION OF CONTRACT

Placing Order

Order can be placed by contact us form, email or add to cart. Observe all instructions on checkout and shopping cart page and fill the complete and exact information. Immediately after ordering you will receive automatic order confirmation on your registered e-mail.

Canceling an Order

You can cancel your order for a 100% refund at any time if your order has not yet shipped. Once your order has shipped, you can return the item under conditions in the section Returns policy.

We will cancel all orders which are unpaid after 14 days.

SECTION 6 – PAYMENT AND SECURITY

Your items will be dispatched upon receipt of cleared funds and confirmation.Price of goods and possible costs related with delivery of goods according to purchase contract could be paid to seller through cashless payment system PayPal and bank transfer. All goods are supplied with an invoice.

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

SECTION 7 – Shipping and handling

All the goods which are in stock, are usually dispatched within 7 business days after order confirmation.

  • Each Customer is informed of delivering the goods by email. Orders can be checked when you log in to the system. The Customer will also be notify about the status of the order by email.
  • If seller according to purchase contract must deliver the goods to a place specified by buyer in purchase order, buyer is obliged to accept the goods on delivery.
  • If a shipment is returned as undelivered without our fault (the postal service did not find the recipient, did not notify about the delivery, the Customer inadvertently or deliberately did not receipt the shipment, etc.), and the goods need to be delivered repeatedly or in any other way than stated in order, buyer is obliged to pay the costs related with repeated delivery of goods, respectively costs related with other delivery method.
  • Buyer is obliged to check the shipment (the goods and their packaging) when receiving the goods from the carrier and in case of any defects immediately notify the carrier. In case of violation package which indicates an unauthorized intrusion into consignment, buyer may refuse to accept the goods from the carrier. If the buyer accept the goods, he/she cannot require any compensation when any problems found later. If any problems found, the buyer is obliged to inform the seller by email immediately on that day.

SECTION 8 – RETURNS

The seller, operator of e-shop, offers for any goods purchased in this e-shop, money back warranty within 14 days from the purchase of goods . Money back warranty does not include transport, expedition and transaction expenses. Purchaser pay for return shipping costs. The warranty is not valid for damaged, non functional or used goods. Goods must be complete, unused, undamaged and in undamaged original packaging, without any mechanical or other defect, able for further purchase (see our Return Policy).

SECTION 9 – WARRANTY PERIOD AND TERMS

The rights and obligations of the parties regarding the rights of defective observance is governed by the relevant legislation (in particular the provision of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and the act no. 634/1992 Coll., On Consumer Protection, as amended).

Warranty refers only to defects in materials and workmanship from the manufacturer. Product should be properly used for the purpose it was designed and in the manner as stated in the instruction manual.

The Customer is obliged to follow the manufacturer’s instructions and recommendations for the use of the product.

For fulfillment of any warranty repairs, the Customer is obliged to retain the warranty certificate from the manufacturer, resp. official distributor if it is packaged with the goods. If the original warranty certificate is not included, then it is replaced by the invoice which is set along with the product.

Warranty does not cover defects caused by wear and tear caused by normal use of goods, forced manipulation, improper opening, tampering with the mechanisms of the device. Mechanical damage caused by the Buyer, damage caused by excessive or inappropriate use, failure to care about the goods, defects which resulted in reduction of price, the action of foreign substances (water, chemicals etc.) or damage caused by force majeure.

The seller ensures removal of defects by the authorized service. The products will be replaced, repaired or refunded at our discretion. The warranty period will not be elongated by repair or replacement of parts or components. Unnecessary provision is that the repair is duly performed by manufacturer or service authorized for this work. Warranty period is elongated for the time the product was commissioned for repair. The claim including reparation must be executed within 30 days from the product receiving.

In the event that is no longer available on the market (old product), the claim will be settled through an adequate refund or a credit note at the original price of the product will be issued, according to the agreement with the Buyer.

SECTION 10 – FINAL PROVISIONS

These terms and conditions apply when the relation connected with the use of the web page or sending an electronic order. The legal relation resulting from a purchase contract includes an international element. This Agreement shall be governed exclusively by its terms and by the Czech law.

When any provision of this terms and conditions is held to be invalid or unenforceable, the remainder of this terms shall continue in full force and effect, and the provision held to be invalid or unenforceable shall be automatically amended to most closely approximate the original provision on terms that are valid and enforceable and the court or other adjudicating authority holding such provision invalid or unenforceable shall make such amendment accordingly. The terms and conditions constitute the mutual agreement of the parties and shall be construed neutrally and not for or against either party.

SECTION 11 – CONTACT DETAILS

Address: Vodní Valy 766, 57001, Litomyšl, Czech Republic

Telephone: +420730732620

Email: info@eacoop.eu